Operation management and corporate strategy Essay

Operation management and corporate strategy - Essay usageMarriotts outputs of the key operational transformation processes The business name is Marriott which is carried by Marriott International Incorporated. This company is undeniably has undergone operations strategies over time to ensure that strategical decisions and actions will result to operations main role, objectives, and activities (Slack et al, 2007). Why there is a study to transform inputs it is because they cannot automatically be considered final goods or services. This is polish off in the case of making a product and using technology for instance to transform fond materials into something useful by undergoing different processing stages (Thomson and Formby, 1993). The corresponding process applies when it comes to coming up with service offering. The whole process requires transformation of avail qualified resources into something useful that can be served for the benefit of the target users, customers or mark ets (Johnston and Clark, 2008 Stevenson, 2008 Looy et al., 2003 Hill, 2005 Jick and Peiperl, 2002). This core that it is not only in manufacturing organisations there is a need to come up with transformation of the inputs which in this case it is common to hear about the raw materials. However, in organisations where the final product is a form of service, it is important to understand that there are also basic inputs that need to be transformed. Marriott Hotels basically need to come up with staffs as its most important resources. In order for the management to effectively promote its vision, these staffs must be fully equipped with the full information so as to elaborately create a business environment that could satisfy customers. According to Slack et al (2007), staffs and facilities belong to the input transforming resources because they check the ability to act upon the input transformed resources which are commonly in a form of materials, information and customers. Due to input processing of material, information and customer, Marriot Hotels were able to come up with hotels with complete amenities and everything that a customer may want to find in a hotel. The five carrying into action objectives The five performance objectives are important for an organisation not just for the purpose of obtaining corporate goals but in order to achieve competitive advantage (Slack et al., 2007). Quality, speed, dependableness, flexibility and personify are not only determinants of good performance of an organisation but they are all essential characteristics that can be obviously found in a product or service offering. Outsourcing of service for instance, especially in hotels is found to result to reduce cost, and improve the quality and flexibility of the service (Rodriguez and Robaina, 2004). In reality, there is an observed link between business environment and the choice of operational strategy choice of the five performance objectives especially on dependab ility (Gyampah and Boye, 2001). Customer service in actual setting always integrates the get by of the service speed and part of it is the determination of customer satisfaction (Davis and Maggard, 1990). Flexibility issue is widely heard among manufacturing org